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Shipping Policy

Last updated: Oct 02, 2024

This shipping policy explains how Annapurna Foods manages its delivery operations and strives to meet your expectations with every meal. Whether you're a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep.

Please read this shipping policy together with our Terms and Conditions to familiarize yourself with the rest of our general guidelines.

Delivery Options

We understand that timely delivery of fresh, satvik meals is crucial.

Free Delivery

We are pleased to offer free delivery for all orders within our delivery area, ensuring you receive your nourishing meal without any additional charges.

Delivery Locations

Currently, we provide delivery to areas within a 10 km radius of the Isha Yoga Centre. If you're unsure whether your location is covered, feel free to get in touch with us, and we will do our best to accommodate your request.

Shipping Methods

Standard Delivery:

Your meal will be freshly prepared and delivered within 30 to 60 minutes from the time of order confirmation.

Scheduled Delivery:

You can schedule your order to arrive at a specific time, ensuring that your meal is delivered exactly when you need it.

Delayed Orders

While we strive to deliver your meal promptly, unexpected delays can occur due to factors such as traffic, weather conditions, or high demand. We are committed to keeping you informed of any such delays with real-time updates. Our goal is to provide clear and accurate information so you can plan your meals accordingly.

Our customer service team is always available to assist you with any changes to your order.

Cancellations & Refunds

We understand that plans can change. If you need to cancel or modify your order, please notify us within 15 minutes of placing it. Once the preparation of your meal has begun, we may not be able to accommodate cancellations, but we will work with you to find the best solution.

For more details, please refer to our Refund Policy.

Contact Information

If you have any questions or concerns regarding our shipping policy, we encourage you to reach out to us using the details below:

This document was last updated on October 10, 2024.